top of page
UKSN-flood (1).png
Topographic Background (1).png
Water Interruption

Water Interruption

A Water Supply Interruption occurs when the normal water supply is disrupted, often due to issues like pipe bursts, maintenance work, contamination, or extreme weather. This can affect the availability of clean drinking water, sanitation, and daily activities, requiring households and businesses to take temporary measures such as using bottled water or relying on emergency water supplies until service is restored.

UKSN-phone.png

Important Numbers

  • Environment Agency – 03708 506 506 (for water pollution or major incidents impacting water quality).

  • Health and Safety Executive (HSE) – 0300 003 1747 (if there are concerns about health and safety relating to water contamination).

  • Consumer Council for Water – 0300 034 2222 (for complaints or queries regarding water services).

UKSN-document.png

Resources

N/A

Immediate Danger?

If there is an immediate danger to life always call 999

UKSN-start.png

Before

Before a Water Supply Interruption

  1. Stay Informed – Sign up for local water supplier alerts and check for scheduled maintenance or planned disruptions.

  2. Store Water – Keep an emergency supply of water for drinking, cooking, and hygiene in case of an unexpected interruption.

  3. Inspect Plumbing – Ensure your plumbing is in good condition and fix any leaks to prevent wastage.

  4. Prepare Emergency Kits – Have bottled water and a basic emergency kit with essentials such as hand sanitiser and wet wipes.

  5. Know Emergency Water Sources – Identify local resources like public water taps or emergency water supply points in your area.

UKSN-during.png

During

During a Water Supply Interruption

  1. Conserve Water – If water supply is limited, use stored water sparingly for essential needs.

  2. Avoid Non-Essential Use – Do not use water for cleaning or washing until the supply is restored.

  3. Stay Updated – Follow any updates or instructions from your water supplier regarding restoration times or water safety.

  4. Boil Water Advisory – If notified, boil water before using it for drinking or cooking to ensure safety.

  5. Use Alternative Water Sources – If you don't have enough stored water, seek out local emergency water stations or suppliers.

UKSN-after.png

After

After a Water Supply Interruption

  1. Flush Out Pipes – Once water is restored, flush your pipes by running taps for several minutes to clear out any debris.

  2. Check Water Quality – If advised, check for any signs of contamination or unusual odour, and follow guidance for safe use.

  3. Update Emergency Supplies – Replenish your emergency water supply to ensure you're prepared for any future interruptions.

  4. Report Issues – If the water supply was disrupted for an extended period, report any problems (e.g., low pressure or discolouration) to your water supplier.

  5. Monitor for Further Issues – Keep an eye on any ongoing issues with the water supply and follow local advice for further action.

Topographic Background (1).png
UKSN-info.png

Other Information

  • Water Pressure Variations: After a disruption, water pressure may fluctuate or be temporarily lower than usual. This is normal as the system stabilises.

  • Water Quality Checks: If the interruption was caused by a contamination risk (e.g., a pipe burst), local authorities may issue advisories about boiling water or using bottled water for consumption.

  • Alternative Water Sources: In the event of a long-term disruption, check for alternative water sources such as local public taps, bottled water distributors, or designated water supply points.

  • DIY Water Filtration: In emergencies, you can use water purification tablets, filters, or boiling methods to ensure the water is safe for consumption.

  • Community Support: Community groups, neighbours, or local authorities may offer assistance, especially for vulnerable groups such as the elderly or those with disabilities.

  • Emergency Water Kits: Keep a basic water supply kit that includes at least one litre of water per person per day for several days, along with purification tools if possible.

  • Environmental Impact: Water supply disruptions may be worsened by environmental factors such as drought, storms, or pollution. Stay informed about weather and environmental conditions.

UKSN-BOOK.png

Extra Reading

Should You Boil or Filter Water First? The Essential Guide for UKSN Members
Discover the Power of LifeSaver Water Filters: Safe, Clean Drinking Water Whatever the Situation

28/01/25, 18:58

:Last Updated

UKSN White Logo

Explore

Help

Socials

Newsletter

Registered Office: 4 Union Street, Sandbach, Cheshire, CW11 4BG

*NO STOCK IS KEPT ON SITE AT ANYTIME & SHIPPED FROM A 3RD PARTY LOCATION*

Get our news and updates

Thanks for submitting!

UKSN is a trading name of Pixlfox LTD, which is registered in England and Wales with Company Number 10291158

©2025 Pixlfox Ltd

bottom of page